Frequently Asked Questions
Everything you need to know about your high-performance gear.
How should I care for my technical running apparel?
To maintain the integrity of our high-performance fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach, as these can damage moisture-wicking properties.
What is your return policy for performance gear?
We offer a 30-day return window for all unused items in their original packaging with tags attached. Please note that for hygiene reasons, socks and base layers must be unopened.
Do you offer international shipping?
Yes, SATISFY ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
How do I find the right size for my sport?
Each product page includes a detailed size guide with specific measurements. Our gear is designed for an athletic fit; if you prefer a looser feel for recovery or training, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay in select regions.
Are your products covered by a warranty?
We stand by the quality of our equipment. All SATISFY products are covered by a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear from intense athletic use.